Contact Us

We're a small team and we read every message ourselves.

Email

support@petlifeplus.com
We reply within 24 hours, Monday to Friday (AEST).

Before you write

If your question is about an order, please include your order number so we can help on the first reply. If something arrived damaged, a photo speeds things up a lot.

Common questions

Where is my order? Check the tracking link in your dispatch email. See our Shipping Policy for typical timeframes.
Can I return this? Yes — see our Returns & Refunds page.
Can I change my address? Email us within 12 hours of ordering and we'll do our best.

Business details

Trading name: PetLifePlus
Registered business: [YOUR REGISTERED BUSINESS NAME]
Business address: [YOUR FULL BUSINESS ADDRESS]
ABN: [YOUR ABN — once registered]